This engagement platform is owned and operated by the City of Melville using software provided by Social Pinpoint. The City of Melville is committed to protecting your privacy and managing personal information in accordance with the Privacy and Responsible Information Sharing Act 2024 (PRIS Act) and the City's Privacy Policy.

Collection notice

By creating an account, subscribing to updates, completing a survey, making a submission or participating in an engagement activity through this platform, you acknowledge that the City of Melville may collect and manage your personal information for the purposes outlined above.

Any personal information collected will only be used for the purpose for which it was provided and managed in accordance with the Privacy and Responsible Information Sharing Act 2024 (PRIS Act).


Learn more

For more information about how the City collects, uses and protects personal information, please refer to policies or FAQs listed below.

If you have any issues or questions in regard to your privacy, please contact our Privacy Officer via email to privacy@melville.wa.gov.au

Frequently asked questions

The City may collect personal information when you:

  • Create an account
  • Subscribe to project updates
  • Complete a survey or submission form
  • Register for an event or workshop
  • Participate in forums, mapping activities or other engagement tools
  • Contact us regarding a project or engagement activity.

We use this information to:

  • Administer engagement activities and consultations
  • Communicate project updates and engagement opportunities
  • Analyse community feedback and participation
  • Inform council decision-making and project outcomes
  • Improve our engagement processes and services.

The information we collect and how it is used will depend on the activity you are participating in.

Feedback you provide through surveys, submissions, forums, mapping tools and other engagement activities will be provided to the relevant City officers responsible for the project or subject matter.

Engagement findings may be reported publicly to Council, the community or other stakeholders. Where possible, feedback will be reported in a de-identified or aggregated form. Individual participants will not be identified unless required by law or with their consent.

To help us better understand our community, some engagement activities may include optional demographic questions. Providing this information is voluntary and responses are used for analysis and reporting purposes only.

If you subscribe to project updates, newsletters or engagement opportunities, we will use the contact information you provide to send you information relevant to your interests and subscriptions.

You may unsubscribe from these communications at any time.

Where you register for an event, workshop, reference group, advisory group or expression of interest process, the City may collect additional information to administer the activity, assess applications, communicate with participants and support project delivery.

The City may engage consultants and service providers to assist with engagement activities, analysis and reporting. Where this occurs, access to personal information will be limited to what is necessary to perform the required services and managed in accordance with applicable privacy requirements.