Who is being consulted for the review?

Pretty much everyone...

Everyone experiences difficulties accessing or taking part in every day activities from time to time. Whilst for some of us, these experiences may be of a temporary or short-term nature, perhaps due to ill-health or as a result of an accident from which we are likely to recover, as a new migrant with language difficulties or simply as a parent of very young children.

For other people, life in today’s society may be more complex because they cannot, and may never, be able to see, hear, move or understand things. The causes may be varied, but a person can find ways of managing or be assisted in some way or another.

City of Melville services, facilities and information must be accessible to everyone in society no matter what their circumstances. Every 4 years we are required to complete a Disability Access and Inclusion Plan by the Western Australian State Government. Whilst we are compliant with this legislative requirement, we think we can go one better, so in addition to the 7 areas we must enquire about, we want to know more and do more too. Don’t forget that access can be difficult for families with very young and for the very old.

The online survey

Here is the online survey, complete it now! The closing date will be 31 March 2017.



8 Outcome areas to be reviewed

Equitable access to services and events

Equitable access to buildings and facilities

Equitable access to information

Equitable access to quality customer service

Equitable complaints procedures

Equitable access to community engagement

Equitable access to employment and trainee-ship

Improved community awareness

Accessible Versions of Survey